Mike H.
Patterson Custom Homes’ Client
[Patterson Custom Homes] completed our home in January 2013 and as soon as the Custom Care Program was created, we were the third customers to sign up for it. Here we are, eight years later, and we have just sold our home. Not only did we achieve over our asking price, but we received the highest price for a front unit [duplex] in our neighborhood, ever! Our eight-year-old home sold for more than comparable new construction homes! When we received the buyers’ inspection report, the items were quite simple: paint touch-ups, tighten sprinkler heads in ceilings, provide a gas wrench, etc. The years of annual maintenance checks by the Patterson Custom Care team paid off as our house is as nice as the day we moved in. There were minor cracks in our concrete floor that we chose to leave as we like the distressed look of a concrete floor. Our buyers, however, preferred to re-finish the floors. To address their concerns, Patterson’s team sent over the appropriate trade within days of our request and offered a bid to do the work for the buyers. They helped close our sale with everything they maintained over the years and then again by addressing the minor request for repairs… This is a second home for us so [the Custom Care team] was able to meet each and every trade who needed access to our home. We weren’t even inconvenienced for one minute. All appointments can be scheduled online with a time that works for both the tradesperson and the homeowner. The value of this program is undeniable and if you wish to protect your asset and capitalize on its value at sale time, we cannot recommend the Patterson Custom Care program highly enough!
